Talk to a Live Person at Verizon Support

How to talk to a person at Verizon? Verizon provides a variety of services, both wired and wireless, in the form of Internet, TV, phone, etc. Additionally, to help users with different services and product, it also provides excellent customer support. The Verizon customer service can be availed in two different ways- automated systems and live person. In case of automated systems, you might have to answer a large number of questions in the form of ‘yes’ and ‘no’ before you can avail the actual assistance. This can be really frustrating, especially, when you are already facing issues and now have to answer this many questions. At such times, all you want is to talk to a person at Verizon so that you can easily explain your issues and get the solutions.

Talk to a Live Person at Verizon Support/Customer Service

Different ways to connect to live person at Verizon

Are you trying to connect to Verizon customer service where you can find live Verizon support for your problems? In this article, different ways are provided to get in touch with a live person at Verizon. You can select any of the given ways as per your convenience and get the Verizon technical support you have been looking for.

Verizon chat support: You can start a live chat with the Verizon representative. But, you need to make sure that you are logged in to your Verizon account.

Text message: You can also text Verizon team, explaining them your issues and they will answer you back with their specific solution.

Verizon customer service phone number:

Customer service:

  • Phone number:922.0204
  • Timings: Mon – Fri, 7 AM – 9 PM and Sat – Sun, 8 AM – 9 PM

Customer service – Prepaid:

  • Phone number:294.6804
  • Timings: Mon – Fri, 7 AM – 9 PM and Sat – Sun, 8 AM – 9 PM

Sales – Consumer:

  • Phone number:225.5499
  • Timings: Mon – Fri, 7 AM – 11 PM, Sat, 8 AM – 9 PM and Sun, 9 AM – 8 PM

Sales – Business:

  • Phone number:465.4054
  • Timings: Mon – Fri, 8 AM – 10 PM

National Accessiblity:

  • Phone number:262.1999 or dial 611 from your mobile phone
  • Timing: Mon – Fri, 8:30 AM – 5:30 PM

Depending on the type of Verizon customer you are, you can give a call on the specific numbers given above. After dialing the number, follow the instructions as told to connect to the Verizon live support. However, the numbers are active only for the timings as given and therefore calls must be placed within the active hours only. Sometimes, it might take a few minutes to get you through the live support and therefore you are requested to wait patiently during this period.

Personal appointment: You can also schedule an appointment at your nearest store and have a face-to-face discussion with the Verizon experts. You can locate the nearest store from the official website of Verizon.

Chat on Messenger: On the Verizon wireless support page, you will find the option ‘Chat with us on Messenger’. You will be prompted to the messenger login page. Enter your facebook id and password and click on continue to get connected with Verizon support.

Support through Twitter: Another simple way to get in touch with Verizon live person is by sending tweets @VZWsupport.

Forums: You can discuss your problems on the forums through Verizon ‘Forums Sign In’. All you need to do is to visit the website, click on the ‘Forums Sign In’ link and provide your Verizon user id and password. You can also sign in with your ‘Community only user id’.

You can also check the answers that are already present on the forum to see if your problem and its solution is already mentioned there. If so, then you can directly solve the issue by following the steps as explained in the forum.

What kind of issues you can get fixed with the help of Verizon live support?

Undoubtedly, top-notch services offered by Verizon that are widely appraised by its millions of users. But still, it cannot be considered as a completely error-free service and issues may arise from time to time. Luckily, the technical support team can help you with any kind of Verizon related issues. A list of few things with which the Verizon live customer support can help you is given below.

  • Issues with Verizon TV picture quality
  • Connection issues in Verizon devices
  • Problem in paying or managing bills
  • Slow internet speed
  • No internet connection
  • Network security issues
  • Issues with voicemail settings
  • Noise and static on calls
  • Problem in bill payment

Things to keep in mind while seeking Verizon customer support

Few important things that the users must keep in mind while contacting Verizon live support are given below:

  • You must keep your user id and other important information related to your product ready beforehand.
  • Make sure that you are placing the call within the timings mentioned above.
  • The support via texting option is only available for selected devices.
  • Without user login, you can only start an automated, system-generated chat and not a live one.

Mailing addresses

You can also send your written correspondence to the following mailing addresses:

Customer Service

Verizon Wireless


P.O. Box 291089

Columbia, SC 29229

Payment Address

PO BOX 408

NEWARK, N.J 07101-0408

Website Issues

Verizon Wireless Internet Operations

One Verizon Way

Basking Ridge, NJ 07920


Verizon Wireless Bankruptcy Administration

500 Technology Drive

Suite 550

Weldon Spring, MO 63304